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  1. WINERGY
  2. Service 360
  3. Field Service

360 FIELD SERVICE

We are wherever you need us

When your turbine needs support – we’re ready. Winergy field service is there to work with you onsite. Our technicians are highly trained and available around the world. Winergy Field Service stands for fast response, and hands-on problem solving. You run your wind farm and we’ll take care of your drivetrain – for different brands. 

Global Field Service, Locally

Winergy field services are available on-site around the globe to help our customers increase turbine availability and maximize their power production. With the right approach, a lot can be achieved up-tower.

Our smart up-tower and drivetrain field services set the industry benchmark in gearbox, generator, coupling, and main shaft solutions and capabilities.

Benefit from decades of deep and diverse multibrand technology and service heritage. Decrease O&M costs, operational risks, and crane usage - while increasing wind turbine reliability and availability.

OUR GLOBAL FOOTPRINT – ALWAYS BY YOUR SIDE

Our Winergy Field Service technicians support customers around the world, in every environment and for all major gearbox brands. Winergy operates a global footprint with its own service locations worldwide, ensuring proximity to customers and fast response times. The global network includes 15 dedicated repair centres for wind gearboxes, couplings or generators in Germany, the UK, Finland, Spain, Serbia, Türkiye, the US, Canada, Brazil, China, India, Japan and Australia. Additionally, Winergy works closely with a selected network of Certified Service Partners (CSP). These are experienced service partners and industry experts which carry out field service for Winergy products and ensure that the Winergy service portfolio meets customer requirements.

Wherever your wind turbine operates – we are there.

OUR FIELD SERVICE COVERS THE WHOLE DRIVETRAIN

Every challenge has a solution – and we will find it. We offer field service for wind drivetrain components from gearboxes, couplings to generators. From troubleshooting to complete component repair, our teams combine deep expertise with a commitment to deliver the right fix, every time. With high quality standards, clear communication, and technicians who take responsibility from start to finish, you can count on us.

Winergy Coupling Field Service

Couplings are an essential part of a healthy drivetrain, transferring the rotational output of the gearbox to the generator. Winergy Service360 multibrand drivetrain service has your covered with wind turbine coupling field service. With Winergy field service you ensure the power of the wind is transferred to electricity generation.

Winergy Generator Field Service

Our Service360 multibrand offering also covers generator field service. Winergy has the experience of manufacturing tens of thousands of generators for the wind industry – now translated to field service. Ensure your assets keeps generator renewable energy with our generator field service expertise.

One-Stop Drivetrain Field Service

With Winergy you work with the one-stop shop for drivetrain field services. Our multibrand capabilities combined with decades of manufacturing excellence ensures you receive the best possible field service solution for you drivetrain need. Be it main shaft, gearbox, coupling, generator or direct drive segments.

Your benefits at a glance

> World's #1 drivetrain supplier expertise
> Comprehensive multibrand drivetrain service know-how
> Global setup of service workshops
> Fast response time
> Certified competence
> Certified Service Partner
> Global support, locally

Customer Trainings

As your Multibrand drivetrain service partner we don’t keep our expertise to ourselves, we pass it on in order to enable our customers to install Winergy Multibrand Spare Parts and Digital Solutions on their own, professionally and safely.

Trainings

SERVICE HOTLINE:
+49 (0) 2871 92 3131

More than 40 years of service experience can be felt at every point in our service program. Above all at our technical support. Our work is routine, but not bureaucratic, friendly, but not intrusive.

WHAT WE STAND FOR
> 24/7 hotline
> Global network of Winergy Service sites
> Complemented by a network of partners authorized by Winergy
> Competent and friendly service team
> Original documentation for all serviced products
> More than 40 years of experience servicing wind drivetrain components

Rapid Response

Winergy customer service is there for you. We will help you find the best and most efficient solution to your service request as fast as possible. Keeping your assets running.

Rapid Response

Winergy customer service is there for you. We will help you find the best and most efficient solution to your service request as fast as possible. Keeping your assets running.

Expert Solutions

With a combined 80+ years of wind technology experience your assets are taken care of by industry experts.

Expert Solutions

With a combined 80+ years of wind technology experience your assets are taken care of by industry experts.

Optimized AEP

With our customer service, technical expertise and rapid turnaround times your assets will be producing their maximized AEP.

Optimized AEP

With our customer service, technical expertise and rapid turnaround times your assets will be producing their maximized AEP.